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Privacy Policy

We know how important it is for you to understand how we use your data. This Privacy Policy sets out how and why we collect, store, process and share your personal data. We will always be transparent with you about what we do with your personal data.

This Policy also tells you what your rights are in relation to the personal data you give to us. If you have any questions about this Privacy Policy or your rights under it please contact:


Address: K-9 Angels, Suite 5 Apex House, Thomas Street, Caerphilly, CF83 8DP





We are K-9 Angels (company number: 08147406, charity number 1150314) and our registered address is as above.  K-9 Angels is the “data controller” of any personal data it may collect, process and hold about you, unless we inform you otherwise.


The personal data we collect and how we use it


K-9 Angels collects information in a number of different ways.  For example, we ask for contact and other information when you contact us to rehome or adopt a dog.  This may include information such as your name, date of birth and contact information. We use this information to help us provide and improve our services as a charity and to keep a record of our communications with you.


If you are a financial supporter of K-9 Angels by donating to us we will ask for information that enables us to administer your donation.  This will normally include information such as your name, contact details such as address, email or telephone number and your payment details and Gift Aid status.


In addition, if you are shopping with us online or browsing our website, we may collect your IP address or other device identifier, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.  Payments are processed independently via PayPal and further information relating to their terms of privacy can be found by following this link:


Our charity website is hosted on the platform. provides us with the online platform that allows us to keep you informed about our charitable activities and to sell our supporter merchandise to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers,

behind a firewall. 


Our legal justifications for collecting and using your personal data?


The law on the use of personal data is comprised of two main pieces of legislation, The Data Protection Act 1998 and General Data Protection Regulations (GDPR) that came into force on 25th May 2018.   Under this legislation the collecting, storing and use of personal data can only be justified for one of six legal reasons.  


K-9 Angels will therefore only use your personal data if we have:


  1.  Asked you and have a record of your express and recent consent for us to do so. You may withdraw your consent at any time by emailing us at



  1. Legitimate interest to do so in order to support our charitable purposes.  Such purposes include administering and maintaining a record of your support so as to ensure that your wishes are fulfilled.  Such information may be collected in a number of ways, including but not limited to, from a donation for an appeal, general fund raising or as part of a contract where you have agreed to adopt/rehome a dog through us.  We will only hold the information for as long as you remain a supporter or in the case of adoption/rehoming the life of the dog.    Our use will not harm any of your rights and interests as an individual.



  1. A contract with you that we can only fulfil by using your personal information, for example to send you an item you have ordered via our website or social media.



  1. A legal obligation to use or disclose information about you., e.g. we are required by law to keep records of donations given to us with Gift Aid for 4 years; and we are compelled to disclose information relating to incidents involving dangerous dogs for insurance purposes under the Dangerous Dogs Act.


Who do we share your personal data with?


K-9 Angels will not rent, swap or sell your personal data to other organisations for them to use in their own marketing activities.


In extreme situations, such as an accident or medical emergency, we may share your personal details with the emergency services (including vets) if it is of “vital interest” for the preservation of life (yours, another person’s or a dog you have adopted/rehomed from us) for us to do so.  After the emergency, we will always try to inform you about how we had to use your information in that extreme situation.


Changes to your preferences


If you would like to: access, correct, amend or delete any personal data we have about you, you are invited to contact us at or send us mail to: Suite 5, Apex House, Thomas Street, Caerphilly, CF83 8DP


Changes to this Privacy Policy


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Updated May 2018

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